The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Pool Vibes
“I absolutely loved the pool area; it's a peaceful oasis where I could unwind and soak up the sun, especially the natural pool with its stunning reef.” view full review
Delicious Local Cuisine
“The restaurant offered a good selection of local dishes at incredibly affordable prices, and the cocktails were a standout treat!” view full review
Comfy & Cozy Rooms
“The rooms were spacious and comfortable, featuring a great bed and direct access to the pool, plus a lovely little terrace to enjoy the evening ambiance.” view full review
Rustic Shower Experience
“While the bathroom had a rustic vibe, it was charming and served its purpose well; I appreciated the functionality despite the dated appearance.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Coffee shop
Vending machines
Fire extinguishers
Key access
Services
Paid shuttle service
Room service
Housekeeping
Tours/Ticket assistance
Dining
Restaurant
Poolside snack bar
Picnic area/ Tables
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Solarium
Public Bath
Shallow end
Room features
Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Km 122 Carretera Merida-Cancun,
Chichen Itza,
Mexico,
97751,
Yucatan
Map view
Km 122 Carretera Merida-Cancun,
Chichen Itza,
Mexico,
97751,
Yucatan
City landmarks
Merida
Chichen Itza
2.9
km
Cave
Balankanche Caves
2.0
km
Stadium
Gran Juego de Pelota
3.1
km
km 122 Carr Merida-PTO Juarez Int Chichen Itza
Chichen Adventure
1.9
km
chichen itza mexico
2.5
km
The Ossuary
2.7
km
La Iglesia
2.7
km
Las Monjas
2.7
km
Temple of the Bearded Man
2.7
km
Chichen Itza
Temple of the Warriors
2.8
km
Carretera Merida Puerto Juarez
El Caracol
2.8
km
Chichen ItzaMexico
The Red House Chichanchob
3.0
km
Chichen Itza 97751Mexico
Sacred Cenote
3.2
km
Yucatan
Plataforma de las Aguilas y los Jaguares
3.0
km
Tinum
Temple of Kukulcan
2.9
km
Ak'ab Dzib
2.6
km
Thousand Columns
2.6
km
México 180
Cenote X'toloc
2.7
km
Cenote
2.7
km
Grupo de las Monjas
2.7
km
Yucatan
Templo de las Mesas
2.8
km
Temple of the Big Tables
2.8
km
Yucatan
Venus Platform
2.9
km
Yucatan
Casa del Venado
2.9
km
Chichén-Itzá
Cenote Sagrado de Chichen Itza
3.2
km
Piste Yucatan
Templo de Kukulkan
5.8
km
Calle 13
Casa Museo Arte Maya
4.9
km
Nearby
Carretera Costera del Golfo 3 Kilometros de la zona arqueologica de Chichen Itza
Cenote Ik kil
360 m
Cenote
Cenote Ik kil
360 m
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Convenient location
Comfortable beds
Unfriendly service
Faulty safe
6.2/10
Nice
Rooms
7.0
Location
7.8
Service
5.0
Dining
5.7
Guest reviews
6.2/10
based on 6 reviews
3.5/5
based on 536 reviews
7.6
7.6/10 based on 1970 reviews
#4 of 4 hotels in Chichen Itza based on Tripadvisor
David
United Kingdom,
March
2024
6.8/10
The hotel is super close to the ruins at Chichen Itza, perfect for exploring the area, and the garden offers a lovely spot for bird watching. However, the service was not up to par, especially from a male waiter, making it a bit frustrating. The dining options included locally caught fish, which was a highlight, but the overcooked eggs with ham were a letdown.
Rooms
7.0
The rooms were nice, with WiFi available, but the safe didn't work.
Service
5.0
The service I received was not cordial, and I felt like I was bothering them whenever I had a request.
Location
9.0
The hotel is very close to the ruins at Chichen Itza and other attractions in the area, which was convenient for sightseeing.
Dining
6.0
The dining experience was mixed, with locally caught fish being the highlight, but the overcooked eggs with ham weren't enjoyable.
Facilities
8.0
The hotel offers paid shuttle services and tours/ticket assistance for added convenience.
Tom
United Kingdom,
March
2024
6.0/10
The hotel is conveniently located near the Chichen Itza ruins and offers easy access to the surrounding area. The rooms are equipped with air conditioning and comfortable beds but had issues with the safe. The service was lacking in friendliness and efficiency. The dining options included over-cooked eggs with ham. The hotel's facilities were adequate but could use improvement.
Rooms
7.0
The rooms had air conditioning and comfortable beds, but the safe didn't work properly.
Service
5.0
The service was not cordial, and requests seemed to bother the staff.
Location
8.0
The hotel is near the Chichen Itza ruins, allowing for easy access to the attractions in the area.
Dining
5.0
The dining experience included over-cooked eggs with ham.
Facilities
6.0
The hotel's facilities were basic and could use some improvements.
Convenient location
Unfriendly service
Edwin
United States,
February
2024
6.0/10
The hotel is conveniently located next to the ruins, which makes it easy to explore the Mayan archaeological area. The staff's attitude was not welcoming, with a lack of cordiality. The dining options included overcooked eggs with ham, which was disappointing. The facilities were basic but satisfactory.
Rooms
7.0
The rooms lacked furniture but had good air circulation.
Service
5.0
The service from a male waiter was not cordial and felt bothersome.
Location
8.0
Directly next to the ruins, which is great for quick access to the Mayan archaeological site.
Dining
5.0
The dining experience included overcooked eggs with ham and limited options.
Facilities
6.0
Basic facilities that met basic needs during the stay.
Brad
United States,
February
2024
5.6/10
The hotel is located near the outskirts, close to the ruins by cab and not far from Chichen Itza archaeological Park, making it convenient for exploring the area. The rooms, though with good air circulation, lacked secure windows, which could be a concern, especially for families with kids. However, with just a few touches, the room could be more secure for peace of mind.
Rooms
7.0
The rooms had good air circulation but the windows were not secure, which might not be ideal, especially for families with kids. With a few improvements, the room could provide a more secure environment.
Service
5.0
The service, particularly from a male waiter, was not cordial and seemed bothered every time I made a request. This could definitely be improved to enhance the overall guest experience.
Location
6.0
The hotel is conveniently located near the outskirts, making it easy to reach the ruins by cab and visit the Chichen Itza archaeological Park. However, being a bit far from the Cancun airport, the location may not be the most ideal for some travelers.
Dining
5.0
The dining experience offered overcooked eggs with ham for breakfast, which was not up to expectations. While coffee or tea was included, the quality of the meal could be improved.
Facilities
6.0
The hotel offers basic facilities but could benefit from additional amenities to enhance the guest experience. Some upgrades in this area would make the stay more comfortable and enjoyable.
clean
insecure windows
Christopher
United States,
October
2023
6.6/10
The hotel is conveniently located near the east entrance to the ruins of Chichen Itza, providing easy access to explore the historical site. The rooms were cozy and clean, but some amenities were lacking. The service, particularly from the male waiter, was below par, making the overall experience somewhat disappointing.
Rooms
7.0
The rooms were cozy and clean, but lacked certain amenities like a working safe and menu/snacks.
Service
5.0
The service was not up to par, especially from a male waiter, making requests feel like a bother.
Location
8.0
The hotel's location near the ruins of Chichen Itza and Cenote Ik Kil offers easy access to explore these incredible sights.
Dining
7.0
The dining experience was satisfactory, but some dishes like over-cooked eggs with ham were disappointing.
Facilities
6.0
Basic facilities were available, but nothing extraordinary to enhance the stay.
Convenient location
Poor service
Paul
United Kingdom,
May
2023
6.6/10
The hotel is conveniently located directly across the street from Cenote Ik Kil, offering a fantastic sightseeing opportunity while exploring Chichen Itza ruins. The rooms are stylish and boast comfortable beds, although the safe didn't work during my stay. The service was lacking in cordiality, especially with a male waiter, making it somewhat bothersome when requesting assistance. The on-site dining, featuring European bread, was satisfactory but with overcooked eggs. The location offers easy access to the Mayan archaeological area and the ADO bus station in nearby Piste, although finding a taxi back might be a challenge.
Rooms
7.0
The rooms were stylish with comfortable beds, but unfortunately, the safe didn't work.
Service
5.0
The service lacked cordiality, especially from a male waiter, making it somewhat bothersome to make requests.
Location
8.0
The hotel's location directly across from Cenote Ik Kil provides an incredible sightseeing opportunity when exploring Chichen Itza ruins. It's also conveniently situated close to the Mayan archaeological area and the ADO bus station in nearby Piste, although getting a taxi back can be challenging.
Dining
6.0
The dining experience included European bread but was slightly disappointing with overcooked eggs.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay.
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